New York Times headline on Saturday, 1 August
No Apologies From the Boss of a No-Frills Airline
Irish Times, Monday 3 August, referring to events which took place on Saturday --
PASSENGERS TRAVELLING with Ryanair faced long delays at Dublin and London Stansted airports on Saturday due to lengthy queues at the airline’s check-in desks.
Ryanair apologised yesterday for delays that disrupted the travel plans of hundreds of passengers departing from Stansted. It blamed the problems on staff shortages at its ground handling contractor, Swissport, which meant “an inadequate number of bag drop desks were operating”.