From a report about new US State Department procedures for dealing with its mercenary contractor Blackwater --
An internal State Department review ordered by Secretary of State Condoleezza Rice recommends overhauling U.S. diplomatic security practices in Iraq after the Blackwater USA shooting incident in which 13 Iraqis were killed, a senior U.S. official said Friday ...
"She wants to make sure there is a management feedback loop," McCormack told reporters.
The person at the top wants to start managing. Imagine that.